Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RapidDM.
• Service refers to the Instagram DM automation platform accessible at rapiddm.com.
• Third-party Services refers to:
  • Vercel for hosting and deployment
  • PostHog for analytics and user behavior tracking
  • Razorpay for payment processing
  • Cloudflare R2 for file storage
  • Instagram API for DM automation
• Personal Data is any information that relates to an identified or identifiable individual.
• Usage Data refers to data collected automatically from the Service.

Types of Data Collected

Personal Data

While using Our Service, We may collect:

• Email address
• First name and last name
• Instagram account information
• Payment information (processed through Razorpay)
• Workflow configurations and automation settings
• Usage statistics and automation history

Usage Data

Usage Data is collected automatically when using the Service, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Automation execution statistics
• Platform usage patterns (collected via PostHog)

Use of Your Personal Data

We may use Personal Data for:

• Providing and maintaining our DM automation service
• Managing your account and subscriptions
• Processing payments through Razorpay
• Improving our service based on usage patterns
• Communicating about service updates
• Providing customer support
• Preventing fraudulent use of the service

Third-party Service Providers

We use trusted third-party services that may collect and process your data:

• Vercel: For hosting our platform
• PostHog: For analytics and user behavior tracking
• Razorpay: For secure payment processing
• Cloudflare R2: For file storage
• Instagram API: For DM automation features

Each of these services has their own Privacy Policy governing the use of your personal information.

Security of Your Personal Data

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure payment processing through Razorpay
• Regular security audits and updates
• Strict access controls and authentication

Your Data Protection Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for data processing

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: contact@rapiddm.com